Re-Opening FAQs

UPDATE: Starting Monday, November 23, 2020, the library building will be closed to the public. However, curbside service will be available. For more information, please call the library.

On Monday, August 3, 2020, the Hillside Public Library re-opened to the public.  To ensure the safety of patrons and staff, the library will provide limited services.  Everyone entering the library must wear a face covering at all times and practice social distancing (6 feet or 2 arms’ length).  Hand sanitizer will be available to patrons throughout the library.    

Who can come into the library? Everyone is welcome, but if you are feeling sick (fever, coughing, etc.), for the safety of other patrons and staff, we ask that you please not visit the library. 

What hours will the library be open?

The library will be open:

Monday-Friday  11:00 a.m. – 7:00 p.m. (Last curbside service appointment is 6:30 p.m.)

Saturday 9:00 a.m. – 5:00 p.m.  (The last curbside service appointment is 4:30 p.m.)

Sunday – Closed

Will you still continue to offer curbside service?  Yes.

Can I request an item from another library and pick it up at the Hillside Public Library? Yes, however we will only be placing holds for Hillside Library cardholders.

How long can I be in the library? At this time, we ask that patrons keep their visits to no more than 1 hour. 

How many people will be allowed in the library?  Only 15 patrons will be allowed in the library at one time. 

Can I come in to use a computer? The public computers will be available by appointment only for one hour a day per patron.   Three public computers will be available during the following time slots only: 

11:00 a.m.

1:00 p.m.

3:00 p.m.

5:00 p.m.

Computer sessions will promptly end at the end of the hour.  Exceptions will not be made.  This will allow staff to properly sanitize the computers in between sessions.  Only three patrons will be allowed in the computer area at one time.  In the event that you need to bring a friend or family member to assist you on the computer, an appointment must be made for that individual.  A reminder that only three appointments will be allowed during each time slot. 

I need to print a document.  Can I have it printed at the library?  Yes, please email us the document(s) you wish to be printed to hillsidedocuments405@gmail.com.  Once we receive the document we will not be able to alter your documents (crop, enlarge, etc.).  After you have emailed the document, call the library at (708)449-7510 to arrange a pickup time.  The cost to print is $.10 for black and white and $.25 for color. 

Can I use the scanner and/or the copier?  Yes, one copier and a scanner will be available for use.  However, for your safety, staff will not be able to provide copier or scanner assistance.

Are faxing services available?  Yes. 

Will notary services be available?  No, at this time we are unable to offer notary services.

Will the restrooms and water fountains be accessible?  Yes, restrooms will be accessible, but the water fountain will not be accessible.

Can I reserve a conference room?  At this time, patrons are unable to reserve our conference rooms.

Updated: November 19, 2020

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